August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
I have encountered this problem several times. Many buyers buy a service, and then do not submit any instructions. So as a seller I get the email that someone has bought the service, but I cannot even see the order in my...