August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
Here is where I'll talk about client relations. Now this isn't a direct sales technique or method and it's not a marketing tactic. This just helps keep clients happy and a happy client will usually send referrals ;)
I...