August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
Even after so many years of experience, we always bump into unknown situation when we just don't know what is right thing to do at the moment. So i am in that position right now, when i am not really sure what exactly to...