August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
I just ordered a service by mistake, how do I cancel?
You can cancel your gig from the Order Tracking Page. You should have received this URL via Email or you can get to it via Buyer / My Shopping on the menu. Select the red Got Problems link (above the text area, to the right) and select the middle option You and the Seller Agree to Cancel. Provide your seller with the reason you want this order cancelled. If your seller fails to respond, the order will get cancelled automatically after two days.You can cancel your gig from the Order Tracking Page. You should have received this URL via Email or you can get to it via [b]Buyer / My Shopping[/b] on the menu. Select the red [color=red]Got Problems[/color] link (above the text area, to the right) and select the middle option [b]You and the Seller Agree to Cancel[/b]. Provide your seller with the reason you want this order cancelled. If your seller fails to respond, the order will get cancelled automatically after two days.
ionicware
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